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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Resolved! Leaving O2

Hello, I am thinking of leaving O2. Anyone has a contact number that I can call on to get the PAC code. I have been using 202 from my mobile but the suystem has made me wait for almost 40 minutes now. Very Frustrated and want to leave O2 at any cost ...

Anonymous by Not applicable
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Gentleman from Cape Town

I just want to point out I’m from the Uk and never have experienced this level of customer care. I spoke to monirul I think that’s his name. He was so hopeful and extremely polite. I’m now considering moving to Cape Town if all the people are as nice...

Melbox1 by Level 1: Joiner
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  • 7 replies
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Updating contact preferences

I posted here a couple of hours ago but on looking back now I cannot see my post at all !! A few days ago I received an email from O2 ? with the subject line saying 'Changes to data regulations: You're in charge' and asking me to update my marketing ...

Enduser by Level 1: Joiner
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  • 11 replies
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Upgrades - Some benefits and some pitfalls

The topic of upgrades is something that comes up fairly often on here and I thought it important to post some guidelines I think are appropriate to consider: 1) If you are happy with your handset after your contract has ended then keep it. But if you...

How Much/Many of your Mobile Functions do you Use?

Good Afternoon,As I sat here today and admired the picturesque and photogenic winter scene outside my house (and took pictures with my mobile) I asked myself the following question:- how many of the functions of this magnificent device do you use? In...

Bill1945 by Level 3: Thinker
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Hi all

Only asking if o2 will be doing free streaming as three are doing it would be nice as without using your data

paddyguy by Level 4: Observant
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Samsung galaxy j3

I want to leave a review for my new gorgeous Samsung galaxy j3 on 02 website and can't find how to do it. I can read other reviews but can't write my own.

Hi

A new mast as gone live near me but not getting a good signal of it but its only gone live today wa118hg wa118ly its 4G and 3G

paddyguy by Level 4: Observant
  • 3099 Views
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no signal

can someone tell me what the point of having a mobile phone when I cannot make or receive calls indoors ! I have just been in hospital and need my phone to work as expected !!!!I live in Bristol and think I should have some sort of refund for lack of...

nikki0709 by Level 1: Joiner
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  • 3 replies
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