Discussions & Feedback
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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 36088 Views
  • 45 replies
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Chat

Just been on live chat and would like to congratulate Sweety Sweety was very polite and kind , understood my problem advised me what to do and made me smile

Poppysmum by Level 19: Quirky
  • 2336 Views
  • 10 replies
  • 2 kudos

My O2 App / Samsung Frames

Why doesn't the My O2 app utilise the app icon frames like Facebook, Twitter, Instagram, Slimming World, Pet's At Home VIP...I could go on here. Is this really that hard to do?

JimmyGS2 by Level 2: Apprentice
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4G in France

I am pleased to report that during a visit this weekend just gone, the first of the year regrettably, to my place in the Vendee France I was treated to a wonderful 4G service almost everywhere with not a hint of throttling. What a pleasure to be able...

jezza1234 by Level 12: Nimble
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  • 10 replies
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My O2 - Feedback thread!

Hey guys, The My O2 app is available on Android, Windows and iOS and lets you manage your account settings, bolton's and call history whilst away from a PC or laptop. We are interested in hearing your thoughts and feedback on the app! Are there any f...

My O2 .jpg
Martin-O2 by Former Staff
  • 3993 Views
  • 12 replies
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Awful Customer Service from O2 - long term loyal custom to O2 is of no value.

Hi All, My wife and I have combined 25 years uninterrupted loyal custom with O2 (my wife over 15 years and I have over 10 years). Our 24 months contract is due to expire this coming month of July and encouraged by O2 I have contacted their customer s...

Emails - those on servers , those served on ones device. Explain. Geeks anonymous

Emails I was having an off the cuff discussion with a virus checker service this am and we got onto the subject of email protection. Time ran out and I didnt have time to fully take on board the differences below. Help?We have our devices protected b...

Jenny105 by Level 15: Gaining a Reputation
  • 1974 Views
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Poor upgrade experience, not happy

You would think that someone upgrading their monthly spend with O2 by two-fold would be in O2's best interests to make sure they had a good experience, not so. After selecting my upgrade from SIM only to a new phone and bigger tarrif, I was looking f...

baggy75 by Level 1: Joiner
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  • 5 replies
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