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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 42559 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 34544 Views
  • 45 replies
  • 6 kudos

Issue with the port in form?

I am in the process of assisting my Mum to move to O2 PAYG. I asked her to get the PAC, I activated a new SIM by topping up £10 and then filled in the form on the site on Wednesday night about 18.15 from a PC running Windows 10 with latest version of...

Anonymous by Not applicable
  • 1853 Views
  • 7 replies
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Number port in while abroad

Useful trick to complete a number porting while abroad. I had to work this out as having bought my sin a new phone on o2 and requested a port in using the online form o2 never acted on the form. I followed up and gave pac code etc via online chat, po...

speuk by Level 1: Joiner
  • 3333 Views
  • 4 replies
  • 1 kudos

Overcharging for OnePlus phone contracts

I upgraded last night, and was all set to upgrade my existing OnePlus 3T to OnePlus 6. However, when I looked at the available tariffs for OnePlus contracts I thought they were expensive. In the end I went with a Huawei P20 Pro at a much better deal....

Upgrade prices

I enquired on your app about upgrading my phone early, and pay the additional amount I owe on my current phone.I chose a phone and was offered £45 a month for 15gb data unlimited mins and texts, however when I checked uSwitch I discovered I could get...

Inclusive travel zone

Been a customer for 16 years I have 3 contracts. Upgraded main contract in January 18 reluctantly as wanted American data allowance included but remained loyal in the hope that as promised it was something they were looking into for their customers. ...

Geq by Level 1: Joiner
  • 689 Views
  • 1 replies
  • 0 kudos