Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Why doesn't the My O2 app utilise the app icon frames like Facebook, Twitter, Instagram, Slimming World, Pet's At Home VIP...I could go on here. Is this really that hard to do?
I am pleased to report that during a visit this weekend just gone, the first of the year regrettably, to my place in the Vendee France I was treated to a wonderful 4G service almost everywhere with not a hint of throttling. What a pleasure to be able...
Hey guys, The My O2 app is available on Android, Windows and iOS and lets you manage your account settings, bolton's and call history whilst away from a PC or laptop. We are interested in hearing your thoughts and feedback on the app! Are there any f...
A few weeks back, I ordered a Oneplus 6 handset online. Fab handset and O2 got it to me on the launch date. Sadly I lost my overtime at work and was unable to realistically afford it as things stood so I very reluctantly returned it back in the 14 da...
@Chris_K the app is missing mast locations and Wi-Fi hotspots in its latest incarnation both useful options
Hi All, My wife and I have combined 25 years uninterrupted loyal custom with O2 (my wife over 15 years and I have over 10 years). Our 24 months contract is due to expire this coming month of July and encouraged by O2 I have contacted their customer s...
Emails I was having an off the cuff discussion with a virus checker service this am and we got onto the subject of email protection. Time ran out and I didnt have time to fully take on board the differences below. Help?We have our devices protected b...
I couldn't find anywhere else to leave positive feedback so I thought I would write it here. I was having worries regarding my account. I used the online chat and spoke to Sujata. They were very quick with their responses. They answered my questions ...
So as you all know, we see many people on here regarding iPhone data settings not working while abroad. this is now the info that is given on twitter 1 they asked for a pic of the settings. Bare in mind this person has been using an iPhone, been abro...
You would think that someone upgrading their monthly spend with O2 by two-fold would be in O2's best interests to make sure they had a good experience, not so. After selecting my upgrade from SIM only to a new phone and bigger tarrif, I was looking f...
