Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 34565 Views
  • 155 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 31744 Views
  • 45 replies
  • 6 kudos

Samsung galaxy j3

I want to leave a review for my new gorgeous Samsung galaxy j3 on 02 website and can't find how to do it. I can read other reviews but can't write my own.

Hi

A new mast as gone live near me but not getting a good signal of it but its only gone live today wa118hg wa118ly its 4G and 3G

paddyguy by Level 4: Observant
  • 2899 Views
  • 10 replies
  • 0 kudos

no signal

can someone tell me what the point of having a mobile phone when I cannot make or receive calls indoors ! I have just been in hospital and need my phone to work as expected !!!!I live in Bristol and think I should have some sort of refund for lack of...

nikki0709 by Level 1: Joiner
  • 921 Views
  • 3 replies
  • 0 kudos

MAST DOWN IN MY AREA

NO PHONE AT ALL YESTERDAY I WAS INFORMED IT WOULD BE BACK UP AND RUNNING AT 11.00 LAST NIGHT ITS NOW 8.10 THE NEXT DAY AND I STILL HAVE NO PHONE IS ANYONE ELSE HAVING THESE PROBLEMS ? ? ?

VALP by Level 1: Joiner
  • 1592 Views
  • 3 replies
  • 0 kudos

Action Fraud Reports

A new scam posted yesterday by Action Fraud.This one relating to iTunes gift cards Victims have handed over approximately £520k to fraudsters who have asked for payment using iTunes Gift Cards, since May 2016. http://www.actionfraud.police.uk/news/it...

Cleoriff by Level 94: Supreme
  • 10511 Views
  • 40 replies
  • 1 kudos

O2 & NSPCC - Children's Online Safety

Hi everyone, I hope you all had a lovely weekend and are ready for a new week O2 offers so many products and services that it's hard to keep track of them all - that's why we'd like to start some conversations around less talked about services that a...

Capture.PNG
EmilieT by Former Staff
  • 1801 Views
  • 3 replies
  • 1 kudos

Reward Nominations for April 2018

Hey everyone, We're almost at the end of another month and its time for the O2 Community rewards! we ask the community to nominate content on the forum over the last month that made a good contribution to the community. Just like last month the focus...

Martin-O2 by Former Staff
  • 5425 Views
  • 11 replies
  • 0 kudos

URGENT: No service in NR2 Norwich area!

Hi All,Has anyone else been unable to receive or make phone calls via their O2 mobile phones this afternoon/evening - Sunday 29th April 2018?!I've discovered there's an issue with a mast, and O2 have told me they're waiting for it to be repaired, but...

Partially Deaf (older) ladys decision re new mobile phone

Hi if U have reviewed earlier posts I'm trying to decide on a new phone. Ive trialled the Amplicomms M9500 smartphone and Amplicomms mobile 7500 (now 7501?) I could hear the ring & notify.The smartphone( from Hearing Direct) might be good for an elde...

Jenny105 by Level 15: Gaining a Reputation
  • 4932 Views
  • 15 replies
  • 6 kudos