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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 41831 Views
  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 34003 Views
  • 45 replies
  • 6 kudos

Online shop credit card details - CVV field

American Express credit cards use 4-digit CVV validation numbers instead of the usual three. If you try and pay with an American Express card, once you input the card number, the CVV input field changes from max length 3 to max length 4 to allow you ...

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Jonathan by Level 1: Joiner
  • 4785 Views
  • 15 replies
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Ordering iTunes vouchers: invalid email address

This topic was first brought up 9 months ago here, but the problem was never fixed. I feel it's time to start a new topic as that one was brushed under the carpet. If you go to "http://www.o2vouchers.co.uk/" and try to buy an itunes voucher it will s...

Red3 by Level 1: Joiner
  • 2540 Views
  • 3 replies
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New phone

Hi all my contract with vodafone ends next week so was wondering if you guys can help me choose a new phone as I don't know what get

blissgirl by Level 36: Perceptive
  • 13090 Views
  • 23 replies
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Huawei redemption website issue

I'm aware that you cannot claim until 30 days after your purchase, but has anyone reported the issue they have with the captcha on the site? Is this the correct place to place such an issue? I'm sure this will cause issues for people when they decide...

Brophy by Level 1: Joiner
  • 22426 Views
  • 58 replies
  • 0 kudos

O2 recycle

DO NOT USE O2 RECYCLEI sent my Samsung galaxy S7 to O2 recycle after being offered £85!After receiving my old phone they are now saying that the offer has been reduced to £17 due to screen burn!Well O2 recycle I have pictures proving that this phone ...

Aldag by Level 1: Joiner
  • 2056 Views
  • 6 replies
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Blocked phone for no reason

O2 is one of the worst networks been with o2 for more then 3years yet they keep asking me to more money for my phone when I don’t even owe them a penny taking them to court

Ran6s by Level 1: Joiner
  • 3116 Views
  • 10 replies
  • 0 kudos