General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Data SIM in Japan

HiI am travelling to Japan next month for 3 weeks. Can anyone recommend a Data SIM for use whilst I’m there? Thank you.

Changing Payment Date = Double Payment

Hi all, wondered if anyone could break this down for me. I just got off the phone to a customer service agent where I'd called to change my payment date by a couple of days from the 29th of the month to the 1st of the month to ensure it was always af...

No Signal

Hello,I have recently been posted (armed forces move) and in my new house I have next to 0 signal. Obviously I don't want to end my contract as I will have to pay around £350 and it's not o2's fault that I had to move. My question is... Who can I ask...

How do I report a nuisance ‘No Caller ID’ number?

Hi everyone. Any help would be greatly appreciated.About 6 months ago I received calls from a No Caller ID number - with no over exaggeration this number would legitimately call me around 50 times a day, all through the night and sometimes up until 5...

Unable to access security camera on DVR via O2 3G but ok on Vodafone 3G?

I have a security camera on a DVR on my home network which I can access locally and from a remote wireless networks.It also can be accessed on the Vodafone 3G network but not O2 3 or 4G.I have a static IP address.I have spoken to O2 tech.......withou...

doro 8035 software failure

Phone purchased in late November, stopped working 2 days ago. Would take an inordinate time to boot up, then briefly show the home screen before reverting to either the green worm-of-death or a message bar '.comAndroid error', behind which was an inc...

Dodgy text

Just received a text -[O2]: Payment for your latest bill could not be processed by your bank. Please update your billing information Obviously I haven’t followed the link as I know my bill is up to dateDodgy spam no doubt

How do i contact Microsoft to sort out an account issue. One Drive still lost

Hi Is there any means to get personal account problems solved by Microsoft?After signing into Microsoft starting my laptop for the day. A notification appears ONE DRIVE ISN'T SIGNED IN Please enter your sign in to start syncing again When OK is press...

Phishing text - from Three!

Well this is a new one: I received a text message reportedly from the network Three this morning (to my number that is on o2) asking me to update my details to ensure my bill is paid. There is a link on the text (that I've not clicked on and won't po...

Private Message problem

HiToday, I received notifications of private messages [number in brackets (1) but going to inbox nothing showed...Ran a test - sending pm to self - which went thru and was rceived - with notification as number in bracketOne thread mentioned pm sent t...