Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hello everyone, I just wanted to say a great big thank you to @EmilieT @Martin-O2 and @Marjo for the absolutely amazing present i received in the post today. It was a bad morning for me today. It is one year since I lost my long time companion. As so...
Which phone is better for my son iPhone XR or 11?
After +2 years loyal O2 customer they have make me leave. I ordered a Iphone 11 pro mx back October 10... still waiting for it. O2 have charge me for the Plan.. after many calls, triying to know what happening found out DPD have lost the parcel. and ...
Today a new number being a nuisance+243971563727Cingo kinshasaCalled 4 times past hourWe had this beforeSo letting you know it might be starting again
Hello o2,I just wondering why you offer me second sim for £13 a month? I can get the same offer for £8 monthly. Dear O2 do you think your customers are idiots?
Hi all, I have been an O2 customer for nearly 10 years and today has been the day I may actually leave when my contact comes round for renewal. So today I thought i would get the Samsung Tab S6 - take advantage of the Black Friday deal. multiple onli...
Hi everyone,can anyone explain to me the benefit of being a platinum customer?any time I phone up I seem to get put through to advisors that tell me can't deal with you will have to pass me you on to my colleague in another department cause your plat...
I recently noticed a speed enhancement while using O2's 4G+, and it seems to be B40 4G being deployed in more areas after the 5G launch. What speeds have you all been getting on B40 4G / 4G+ on O2 - UK? Also what are 5G speeds like??
Hi, I've been experiencing terrible network coverage wherever I go in the UK for almost a year now. I've been in to my local O2 store multiple times to have this issue resolved, yet nothing has been done. My device has been checked for any issues, no...
Hi all...Just thought I would check if anyone else has received a satisfaction survey via text from O2? I contacted 202 a couple of days ago..today from a number, 24442, I was surveyed via text regarding my customer experience. Five questions to give...
