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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Tips To Avoid Spam and Robocalls

These are from the US Federal Communications Commission but they apply here too:Don't answer calls from unknown numbers.Don't answer calls from numbers you don't recognise.Don't respond to any questions that can be answered with a "Yes."If someone ca...

Bambino by Level 86: Prestigious
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Bristol City Centre 4G/5G data speeds

Just thought I'd start a thread about the data speeds in the city centre of Bristol. I have 2 devices, an Oppo X2 Pro and a One+ 5T (dual SIM). So, one 5G and the other 4G capable. I run EE, Virgin and O2 across the phones, so have a healthy comparis...

Malakhi75 by Level 1: Joiner
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5G Speed in your area?

Hello all. So I went into the centre of Sheffield for the first time in a while. Armed with my new iPhone 12 Pro. I looked down and saw the 5G icon. I quickly did a speed test and found the following. Very impressed :). Has anyone got 5G and if so wh...

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L_W_Ward by Level 12: Nimble
  • 2021 Views
  • 6 replies
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RAM?

May I ask why O2 seemingly refuse to list RAM for the phones they sell? This is really annoying for brands that offer multiple spec version.

Matt1971 by Level 1: Joiner
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Which Device?

Im due to reupgrade since O2 messed up my upgrade but thinking of changing my phone. Should I go for the Oppo Find X3 Pro or the Sony Xperia 1 iii? Advice from anyone who has these devices would be great.

Rbarkley82 by Level 4: Observant
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Don't use Hermes please!!!

Hermes is a giant meme online for a good reason. I appreciate o2 offers and had guinness "delivered" over a 7ft wall onto concrete, luckily avoiding some plants. They also claim damaged goods are the sender's responsibility. This is common sense, any...

Upgrading online

Do not attempt to upgrade online as it's a gamble and you are unlikely to get the phone/package that you want. Called o2 and the guy said the online system is terrible. Upgraded my daughter's phone but because I went back and edited the tariff it def...