General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

New contract scam

Just had a call from a local std coded number saying it was O2 offering a new contract because my contract had come to an end. Sounded very convincing. Concerned how they knew my contract had just finished ?? Asked for bank details to set up new cont...

Could not access voicemail in the UAE

I had problems accessing voicemail in the UAE. 901 is the number of the local police therefore you cannot use that number. On arrival you receive an 02 Roaming text telling you that you can get a "retrieval" number to access voicemail by calling +447...

S21 Ultra gallery shots

Hi there, I set up a shared link for some of my current photographs which I managed to take so far with the S21 Ultra. Most are automatic settings with no adjustments. However I do intend to take some DNG (Digital Negative) files in Pro mode and proc...

Apple Watch Third Party Watchface apps

Hey,Been using an Apple Watch for a while now and love being able to customise the watchface. There are a variety of third party watchface apps available on the Apple app store. Has anybody used any in particular and are they safe?

Resolved! Payment failed - payment gateway issue?

Is anybody else having issues paying bills online. Plenty of funds and debit card works on other websites except this one or the MyO2 app.

I've joined O2! What a mistake! Now I'm stuck with it

Since I've joined O2 it's been a mixed bag. Have to say, product delivered next day, activated next day, great service at O2 Staines. Unfortunately it all went downhill after that. Recycled number logged me in to someone else's account, had to get a ...

Sony Xperia-pro-i

This is new to the market aimed at professional photography. https://www.sony.co.uk/electronics/smartphones/xperia-pro-i Expensive. Best features will be the cameras and the 4K HD display on the handset. I haven't seen any reviews or feedback on it b...

Question about the legitimacy of emails I have recieved.

So I have just taken out an o2 contract. I was pretty confident while doing this. I would like to say I am okay when it comes to recognising fraudelent websites and emails. But at the moment I'm not sure. When taking out the contract and filling in m...

02 coverage

Poor poor coverage at my postcode for my work purposes,02 dont care,given excuses always poor company

Letter sent to O2 - Poor customer service / Poor resolutions / Lack of understanding

THIS IS AN ACTUAL LETTER THAT I HAVE SENT TO O2 ABOUT THEIR POOR CUSTOMER SERVICES - has anyone experience anything this? On Thursday 25th November I called O2 to add a 2nd line and new phone onto my existing account – I want an additional phone (Iph...