Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Thank you to @EmilieT and the rest of the social media team. I got a lovely surprise package yesterday (sorry I wasn’t able to post yesterday). And yes, I shall wear my Slipknot bracelets for the gig and let you know how it was!
Is there any timescale on bringing in e sim to o2 as I'm thinking.of ditching o2 for EE as i really wanna samsung watch 4g but o2 rep won't say anything don't know should i wait as esim maybe like 1 month away or just move as they are like 6 months a...
Anybody tempted by O2 finally joining the 21st century and offering unlimited data?It's great they have seen the light and at last offered it. But the price is not so great.£35 is way too high. Let's hope they do not also add a 5G tax on top of that,...
There have been reports of a new sim-card based vulnerability that exploits simcards that have the S@T Browser / Toolkit built into them. Does anyone at O2 know if their SIM cards use it and so if we are affected by this vulnerability?
Hi All I rang Customer Services earlier today, for some information on a popssible upgrade and was put through to Teresa in Recontracting.She was very helpful, concise and made sure that I had all the relevant options and information that I needed.I ...
What 4G speeds are everyone getting recently? In my case its more like Slow2 than O2 with 4G speeds around 500Kbps most of the time, against far quicker speeds on all other networks?
I have two pay monthly contracts linked together on my O2 account. One is my phone and one is my grandson's. I can use the My O2 app to view the bills etc. on both accounts, but I would like to let my grandson use the app on his iPhone to view just h...
http://new.whatmobile.net/ifa-2019-hmd-global-announces-five-new-nokia-phones/ I know we have a Samsung Fanboy and a Sony Fanboy, having owned an HMD Nokia 5 for the past 17 months I am quite happy to declare myself a Nokia Fanboy! I am currently hol...
Tried to use O2 Trafficline last Sunday, by dealing 1200 as usual. The number wouldn’t connect, and a search revealed the service has now been closed: https://www.o2.co.uk/help/digital-services/trafficline i for one one find this a bit disappointing ...
On Saturday night around 11:30pm, I received a phone call from a private number, thinking it was the alarm sounding at work, I answered the phone. The person on the other end was a man with a Scottish accent, talking rather fast and saying that I'd m...
