Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Y is O2 NT dealing with my complaint keep tellin me manager will ring me back in 24hrs no1 rings No1 can deal with prob escalate problem 10days on nothing from complaints department this is going on from the 12 of September gettin told same thing eve...
I paid my O2 mobile bill online via my laptop and the O2 website at 7am on 2 Oct 2023, it was due 5 Oct 2023. I emailed myself the payment reference number. Since then I am being threatened with late payment fees and reports to credit agencies, and a...
@Dave-O2 hey, wanted to make a suggestion regarding data charges outside the EU or O2 travel countries. I just moved over from EE to O2. At the moment, when you roam with O2 outside EU/O2 Travel countries, data costs £7.20 per MB which means customer...
I have been having numerous calls from people in the last month or so saying I have rang them, but I have not rang them, can you shed any light on this please
Hello, I am writing to complain. I am really not happy with the service provided today. I am a loyal o2 customer. I have been with the brand about 20 years. So I was annoyed when I went into your shop at WestQuay Southampton to get support. I have a ...
Yes you get more data then the pay and go big bundles and you can roll over any unused data but once in a while o2 seem slow to take off the monthly payment for your rolling plan and twice since I moved to the rolling plane 11 months ago I have had t...
This might be of use to some of our forum members :-Virgin Media O2 Helicopters Bring 4G Mobile Masts to Island of Islay - ISPreview UK
Hi. I have been an o2 customer since before the link up with Vergin Media. While I am perfectly happy with o2, I am not so happy with VM, and am thinking if leaving them when my contract expires. The question I have, is will I still be allowed to sta...
My local mast in Ruskington NG34 is shown as faulty and has been for over a week. There is no way to report this. Can anybody report this to O2 to get it fixed as I have no indoor or outdoor service.
I was just wondering I have this number (7802000332) on my bill 3 times now, all calls last 4 seconds. I have goggle'd it, and there is another question on this number, but am wondering what it actually is because I know I havent called it, well unti...
