Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Why for the past 12 months and more do we have such poor phone and data problems at Primrose Valley Haven site! Please send O2 a message regarding this if you are having the same issues otherwise it will never get sorted out! Now looking at other mob...
P.s. prior post forgot to mention was told by shop worker they weren't even recruiting new gurus..is this true? another shop worker also said guru service wasn't going downhill just more people using it..to which I pointed out the actual fact was not...
With o2 from day one mainly because of guru service but also because contacting was easy..not any more..I am pretty tech savvy even setting up my husbands online tax account..but try booking a guru appointment online kept saying there was none within...
I’ve been with 02 for over 10 years i enter into every competition in the 02 priority app but in all the 10 years I’ve been with them I’ve never ever won anything has anyone ever won anything
Hello! I have a withdrawal of £ 30! I am asking for a refund since I have not made the payment ((most likely the card details were automatically entered. xxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the p...
Guys, I went to the O2 store and was told that there's no way of setting my watch up other than purchasing a new number or buying the phone directly from O2!!!why should it matter where you purchased the watch from??? It was a birthday gift!!! All I ...
Hi I was hoping to get some help in getting a mck code for a Samsung s9 please. O2 have been absolutely no help they don’t even know what it is.I have seen @Martin-02 has helped people with this hopefully someone can do the same for me
I have just noticed O2 have two new PAYG Tariffs, There is now a £10 tariff with 7GB data and unlimited mins/texts. And a £20 Tariff with 30GB data and unlimited mins/texts. So there are five PAYG Tarrifs in total now: £5 - £10 - £15 - £20 - £30 You ...
So this is where you leave FEEDBACK!I purchased a phone on the 30/07/2021 and had great service from the staff in the Grantham shop (Rebecca). Thank you.
Hi, I've been a very happy O2 customer for more than 2 years, barely noticing any issues with the connection. My up/down links were so much better than the dodgy wired "broadband" that I discontinued the wired connection and just stick with the O2 4G...
