Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
The list is too numerous so let me start by just bringing up several. 1. Because of CV19 I lost my job. I had to claim. I informed O2 straight away about my situation & explained the payment dates would be a week or two later than my usual so could I...
Just thought I'd start a thread about the data speeds in the city centre of Bristol. I have 2 devices, an Oppo X2 Pro and a One+ 5T (dual SIM). So, one 5G and the other 4G capable. I run EE, Virgin and O2 across the phones, so have a healthy comparis...
Hello all. So I went into the centre of Sheffield for the first time in a while. Armed with my new iPhone 12 Pro. I looked down and saw the 5G icon. I quickly did a speed test and found the following. Very impressed :). Has anyone got 5G and if so wh...
has anyone else notice that service and signal as been abysmal since o2 teamed up with virgin??
Hi Can you recommend a phone for partially sighted please
May I ask why O2 seemingly refuse to list RAM for the phones they sell? This is really annoying for brands that offer multiple spec version.
Im due to reupgrade since O2 messed up my upgrade but thinking of changing my phone. Should I go for the Oppo Find X3 Pro or the Sony Xperia 1 iii? Advice from anyone who has these devices would be great.
Hello, Can we finally get a list of calls made with respective charges? We are in 2021 and it is not rocket science anymore Thanks!!!
Hermes is a giant meme online for a good reason. I appreciate o2 offers and had guinness "delivered" over a 7ft wall onto concrete, luckily avoiding some plants. They also claim damaged goods are the sender's responsibility. This is common sense, any...
Do not attempt to upgrade online as it's a gamble and you are unlikely to get the phone/package that you want. Called o2 and the guy said the online system is terrible. Upgraded my daughter's phone but because I went back and edited the tariff it def...
