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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 33630 Views
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Just curious

I've pre-ordered my iPhone 15 Pro Max handset on the second day that pre-orders were taken. I am planning changing my phone via O2 Switch Up but have been told that I will not receive my handset until 15th November (which isn't too much of an issue)....

A Sensitive Issue with my OPPO X5

The following is quite difficult to say: Whilst in the town's O2 shop recently ... & ... receiving excellent service, as usual ..... it was found, what I can only say as, beyond 'Page 3' pictures on my phone ... = ... I was visibly and voluably shock...

wifi firmware

I'm on sim only and my phone is dying. Local network reception is very poor (O2 is the best of a bad lot) I really want Wifi calling in the house. what budget android phones have compatible firmware to allow wifi calls

Techidiot by Level 1: Joiner
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Back From Holiday & A Question

Hey everyone, hope you've had a good weekend and are all ready for week ahead. Apologies for the hiatus, but I've been busy learning a new job role at work, plus I've just had an interesting two week break helping out on an archaeological dig (1st we...

Anno78 by Level 3: Thinker
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PAYG Data Bolt On - Any Larger then 12GB OR UNLIMITED?

O2 The Pay&Go PAYG Data Bolt on are so old and outdated please launch new ones with more data example 20GB £10 or 30GB £20 or even better a UNLIMITED data 5G for £25/30 month - a lot of customers like me want to keep Classic PAYG plan but need data a...

Upgrade

I've been with O2 now for 7 months and paid my bills on time and was offered an upgrade. I applied for that upgrade only to be told I don't meet their criteria. Why on earth did they except me in the first place if I don't meet their criteria, obviou...

Ian6291 by Level 1: Joiner
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iPhone 15 Pro stock

Why are O2 on their website advertising the phone in stock and next day delivery and as soon as you order and pay they text to say they're awaiting stock. Feels very unlawful

martinH1 by Level 1: Joiner
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False missed calls

In the last few weeks I've been getting 2-3 calls a week from people who's numbers aren't in my contacts, claiming they have a missed call from me. How can that be when I don't have their number? Why is this happening all of a sudden? Can it be stopp...

Issue solved

I called O2 from my registered mobile today using 202. I was asked to answer "yes" if I was calling about the line I was calling from and I did so. I was put through to a customer service representative and explained my situation. He then told me I n...

ee_c by Level 1: Joiner
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  • 6 replies
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