are O2 tariffs competitive ?

[Anonymous]

As a long time SIM only user of mobiles on a monthly rolling contract I'm amazed how uncompetitive the UK market is ( just look at the cost of calls/contracts on China Mobile and weep) and that's before the EE feeding frenzy and 4G hangover.

A little while ago on Simplicity ( 2008 ?) I was paying O2 some £30 pcm for unlimited data and 1200 or was it 1500 minutes a month & texts which I never used. Now they are charging me £18.50 pcm, for 600 minutes, 100MB data ( yes 100!) and texts that I dont use. If I want to renew thay want to stiff me with another £2 pcm to change the data allowance from 100MB to 500MB. Its not happening.

Simplicity charges have crept up & up, you now even have a 12 month Simplicity contract - go figure. What's flexible about a 12 month contract ?

So I look at the tariff posted by the O2 reseller Tesco Mobile ( who dont use those rip-off 0844 numbers btw). SIM only 500 minutes, unlimited texts, 1GB data is £12.50pcm on a one month rolling contract; on a twelve month contract for £12.50 the minutes are increased to 750.

Why don't O2 want to retain their customers ? Customer retention is surely the name of the game. PAC code here I come.

M&C

[Anonymous]

Sorry, 

[GrahamF]

I'm sorry too & I wasn't even on this thread.................. 

[jonsie]

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@GrahamF wrote:

I'm sorry too & I wasn't even on this thread.................. 

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[Anonymous]

Getting back onto the subject "The other mans grass is always greener", nobody is forcing anyone to stay as has already been stated.

I left O2 having been an O2/Cellnet customer for a good few years, did the rounds and am back with O2 with a package that suits me and am happy with as far as the mobile is concerened.

The landline/broadband however is a different kettle of fish and I cant see me sticking with a service that is getting worse and support was of little use on my last call. Done all the checks etc

[jonsie]

O2 don't seem to be concentrating so much nowadays on their broadband service. I think it's now a dead duck, or at least terminally ill.

[perksie]

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@jonsie wrote:

O2 don't seem to be concentrating so much nowadays on their broadband service. I think it's now a dead duck, or at least terminally ill.

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They are in the middle of rolling out a totally new network.:smileyhappy:

[GrahamF]

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@Anonymous wrote:

Getting back onto the subject..............

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ah, darn it, we nearly derailed this one Liquid.................. 

[Liquid]

Try again some other time;) I've got a nice count for solutions to threads. I wonder if we can get a count for threads successfully derailed as well;)

I have to agree with reader. You have to go with who's best for you it's a waste of time to try and bend a service to your needs:(

[GrahamF]

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Liquid wrote:
I've got a nice count for solutions to threads. I wonder if we can get a count for threads successfully derailed as well

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any chance Toby/Leonard...........??  haha 

[Toby]

Haha, I'll see how gargantuan this task would be