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The New Annual Price Rises Announced

Enlli
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For O2 customers on low price tariffs it's quite steep 

https://www.ispreview.co.uk/index.php/2024/11/virgin-media-o2-adopt-new-uk-pricing-policy-for-broadb...

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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TallTrees
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Thank you @Enlli 

For the information 

 

 



HAPPINESS IS BEE SHAPED

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madasaf1sh
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Same on the VM side those on basic cheap deals get stiffed at 12%, those on the Volt packages its 4.5% same on o2... for me it makes no difference really as we get 25% thanks to my employers

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 24
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jonsie
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madasaf1sh
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EE are the worst as if you take out a plan with a phone its £4 per month extraScreenshot 2024-11-12 at 09.36.38.png

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Enlli
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The same old story. Once a regulator of any description says they are going to simply things the customer ends up the loser

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pp763
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Just recieved an email from o2 about this. Everyone because of this has the right to cancel their airtime agreement within 30 days. Lets see how compliant o2 are at doing this based on previous ignorance. This could save me alot of money

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Enlli
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O2 has confirmed to ISPreview that they’re also emailing existing mobile customers to forcibly move them to the new pricing policy, albeit with a right to exit their contract as a result. This is as opposed to the usual approach, where such changes only occur for new customers or via natural re-contracting at the end of a contract term. We don’t think VMO2 are going to win too many adoring fans with this one

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pp763
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I will be calling o2 tomorrow to cancel several airtime agreements. No doubt they will say the device plan has to be paid in full to do that which it clearly states that it doesnt. I will report back

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Enlli
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@pp763 Do keep us informed because I suspect this Community is going to go crazy in the next few weeks

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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