Xperia 1V IMEI number not recognised

Bonney85 · ‎26-07-2023

Hi all,

I am on switch up on O2 and when i`ve tried to swap my phone on a number of occasions now there comes a fault that the iemi number isn`t recognised.

Has anyone else encountered this?

Many thanks

MI5 · ‎26-07-2023

@Bonney85

It has happened before.

Usually when the system hasn't updated with the latest numbers.

Waiting a while usually fixes the issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bonney85 · ‎26-07-2023

Ah I see! Many thanks for your response! It is appreciated 🙂