Who Here Thinks That O2 Should Start Again! - Page 2

Anonymous · ‎10-02-2013

With all these website "improvements", its hard to keep up, a page that I found yesterday, no longer exists today , over the years o2's services have grown rapidly, o2's services are great, but there website however has failed to keep up with all these new services such as o2 money, everytime a new service comes in to play, its just crammed into the website without any thought.

i think the solution now is that they start over. brand new website. fresh start!. built from the bottom up. This would be great step for o2, all their services would link in properly, user areas can be cleaned up and made to look more presentable. The services can be seen from a whole new perspective.

i can give many examples of over complicated websites, BT is one, they are a huge company, but they failed to keep there webiste simple and easy to understand.

i think plusnet have really turned there website around, and why's that?, because they started from scratch, there brand new website is easy to navigate and most of all, its very practical and looks very neat.

if you agree with me, then kudos this post, or reply with "yes", lets get some attention here.

Anonymous · ‎11-02-2013

Has anyone ever tried to use Orange's website? It's horrendous.

O2's is slowly getting better. It's far easier now to access most common requests, however, I still believe it is too complicated for somebody to just go directly to their bill.

perksie · ‎11-02-2013

@Anonymous wrote:

It's far easier now to access most common requests, however, I still believe it is too complicated for somebody to just go directly to their bill.

Perhaps it's time to drop the "O2" and call it "My Account".

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