Solved: Do long standing 02 customers get further discount...

Anonymous · ‎14-02-2013

I'm due an upgrade and an currently on the simplicity package. I now need a new smart phone but the current contracts on offer are not good enough. Is it worth haggling with 02 to get further discount on a new contract? Being a long standing customer?

MI5 · ‎14-02-2013

It's always worth a try. You don't know unless you ask

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MI5 · ‎14-02-2013

It's always worth a try. You don't know unless you ask

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-02-2013

Worth a try?

You will most probably have the same deal as anyone else but if you don't ask you don't get.

Anonymous · ‎15-02-2013

This "long standing" stuff really bugs me.

Take two really basic examples:

1 guy been with o2 for 5 years, spends £10 a month, never goes over allowances, and has had 2 £100 basic handsets. So he's spent £600 and cost O2 £200 in subsidies. Therefore O2 have made £400 off him in 5 years.

2nd guy has been with O2 for 2 years. He's on a £36 contract but regularly goes over, averaging about £55 a month. His phone subsidy was £350. So he's spent £1320 and cost £350. So O2 have made £970 out of him - more than double in half the time.

3rd guy is just coming to O2 for the first time - has no history so O2 don't know what they're going to make from him.

Who is more deserving of a better deal over the other? There's an argument for both sides. So the fairest thing to do is to say to all of them - it doesn't matter what you've spent with o2 and it doesn't matter how long you've been with o2, you'll all get the same deal.

That's the decision O2 have made.

Anonymous · ‎15-02-2013

Pablo, you and I both know how angry guy 2 gets

I've shopped at Tesco instead of Asda for years but I don't get a percentage off my shopping!

Liquid · ‎15-02-2013

I won't lie I do miss the old benifits system like platinum/blue and so on.

I do understand the need for the system to be abolished.

Guy 2 is an idiot:)

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

jonsie · ‎15-02-2013

But as stated, all 3 guys walk into Asda and they all pay the same price.

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perksie · ‎15-02-2013

@jonsie wrote:
But as stated, all 3 guys walk into Asda and they all pay the same price.

I did get a loyalty bonus from my butcher once, I think he was short of change though.

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jonsie · ‎15-02-2013

@perksie wrote:
I did get a loyalty bonus from my butcher once, I think he was short of change though.

Didn't slip you an extra sausage did he

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MI5 · ‎15-02-2013

Oh matron

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Do long standing 02 customers get further discount from 02 for new contracts?