Where's My Order?

[Anonymous]

Going to MyO2 to check on my order, and when it may be delivered, I get rather frustrated! I get a message saying there's a delay and 'we're working on it'
I stayed in all day yesterday, awaiting delivery of this order as arranged and confirmed with O2 December 24th for Jan 4th. There has been no advice of delay, and I can find no indication on-line of what is going on, other than a general reference to delays because of the weather before Christmas, which has not been a feature of any problems in South East England for over a week. I've 'e-mailed' O2 yesterday evening, but there seems no direct way to find out - DHL can't help as there's no valid reference or ident for their system(s), and on-line help is no help.
Any ideas or suggestions?

24th December 2010 before 5pm Any Day delivery option

[Anonymous]

Hi guys I'm due to get my new phone this Thursday and I can't track my order on my o2 page because it's saying I haven't ordered anything in the last 31 day when in fact I have and haven't had an email from o2 about the delivery only had an email saying its being processed can anyone help me 

[jonsie]

It may ne that the phone is out of stock or simply that the syatem hasn't updated yet. If it's not showing this morning call customer service to check progress. I would advise against using live chat to do this.

Contact us

[MI5]

This usually would indicate no stock.
You will get an update when the phone is dispatched.