on 09-11-2010 19:05
Is O2 letting people know about the VAT change?
Yes. If you’ve got an O2 corporate account, your account team will be in touch nearer the time.
Otherwise, look out for information in these places:
On your bill
On our top-up and information phone lines (if you're on Pay & Go)
In our shops
In special text messages from O2.
on 21-12-2010 23:39
on 21-12-2010 23:39
on 22-12-2010 01:01
What's happening?
The Government is increasing the VAT rate from 17.5% to 20%. So from 4 January 2011 the amount of VAT added to your bill will become 20%.
So, in summary this is what will change from 4 January
Pay monthly - the VAT rate is changing soon. From January 4 the amount of VAT added to your bill will be 20%.
Mobile broadband - customers who took our their plans before 1 November 2010 - the VAT rate is changing soon. From January 4 the amount of VAT added to your bill will be 20%.
Mobile broadband - customers who took out their plans from 1 November - the VAT rate is changing soon. The good news is your monthly charge won't change. From January 4 the amount of VAT added to any out of bundle charges and data roaming bundles will be 20%.
Pay as you go - the VAT rate is increasing on January 4. The good news is that nothing will change for you. All your charges will remain the same.
Home Broadband - the VAT rate is changing on January 4. The good news is that your monthly charge won't change. If you have a home phone or second line as part of your broadband package, any call charges will be charged at the new VAT rate of 20%.
on 22-12-2010 23:25
on 22-12-2010 23:25