Uxbridge Retailer

Anonymous · ‎31-07-2016

As customers we rarely take the time to talk about good service. Everytime I visit the Uxbridge retailer this happens. I had an issue with my phone and popped in today. I was acknowledged straight away and seen within 5 mins on a busy Sunday. Ozzie was great he found the fault and it was fixed quickly. Another great experience. Thank you.

jonsie · ‎31-07-2016

Great service, thanks for posting. @Toby will pass on to Ossie your kind comments

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎31-07-2016

Hi @Anonymous thank you for posting ... you got good service on a busy Sunday = excellent

I usually go into town to the O2 shop during the week on a 'non-tourist day' as the O2 people are usually very busy at other times ... if I go at the weekend I tend to get 'the Saturday girl'

I have complimented the staff in Skipton O2 shop several times on this forum for @Toby to feed back

Good to hear from you

Cleoriff · ‎31-07-2016

Hi @Anonymous welcome to the forum

Great to hear positive feedback...

Veritas Numquam Perit

MI5 · ‎31-07-2016

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gindygoo · ‎31-07-2016

Great to see someone take the time to acknowledge a good experience. Toby our community manager will pass on your feedback as he's been mentioned, I'm sure your praise will be welcomed by your O2 store!

Toby · ‎01-08-2016

Great to hear @Anonymous and welcome to the community! Feel free to send me a private message and I can gather some details from you in order to pass on your kind words

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