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Upgrading !

Anonymous
Not applicable

on ‎19-02-2016 18:42

on ‎19-02-2016 18:42

Beware ! O2 will unlawfully debit money from your account when you are in the process of upgrading online before your upgrade order is complete. The transaction will show with your bank account however they will deny any knowledge of it. I was informed at first that I'd created a new connection, then advised there was no record of the order at all. Youtube link to follow ...

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jonsie
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In response to sheepdog
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on ‎20-02-2016 21:05

on ‎20-02-2016 21:05

@sheepdog wrote:

Oh how I miss the time of the multiple iPhone launch day threads Destroy

You didn't miss many this year....

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎20-02-2016 21:12

on ‎20-02-2016 21:12

Can we not let this die a natural death now ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎20-02-2016 21:13

on ‎20-02-2016 21:13

No such thing as a natural death on here....

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 73 of 76
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Curr946
Level 26: Upbeat
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on ‎20-02-2016 21:16

on ‎20-02-2016 21:16

Haha 😆
Current Phone: Sony Xperia XZ Premium
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MI5
Level 94: Supreme
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on ‎20-02-2016 21:17

on ‎20-02-2016 21:17

Someone will always drag it up to add something pointless to a thread.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 75 of 76
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Toby
Former Staff
In response to Anonymous
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on ‎22-02-2016 08:33

on ‎22-02-2016 08:33

Hi @Anonymous,

I'm Toby, the community head. Please feel free to send me a private message and we can have a chat about any concerns you have :).

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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