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Trying to bar phone

Anonymous
Not applicable

Trying to barr one of my numbers due to a lost phone but cannot get through to o2 at all. Chat keeps cutting me off and i have been on hold 3 times over the last 2 days for over 25 mins each time only to be cut off once i get through arrrgggghhh!!.....Please can someone from O2 respond to this as i have no other way of doing this and i need info from you for my insurance company. Thanks

Message 1 of 15
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Anonymous
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14 REPLIES 14

Anonymous
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Hi

Try this number 

0344 809 0202. 

Message 2 of 15
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Anonymous
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Hi

We are all customers with no access to your account.

O2 help link http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device
Message 3 of 15
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Anonymous
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We are all customers here with no access to your account. 

Message 4 of 15
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Anonymous
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just tried again on that number and chat.....chat got booted out and siad no chat initialised and the number is the one that keeps cutting me off....Soo no one from o2 likes mods or admin come onto this site? sorry for all the q's

Message 5 of 15
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Anonymous
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Anonymous
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@Anonymous wrote:

just tried again on that number and chat.....chat got booted out and siad no chat initialised and the number is the one that keeps cutting me off....Soo no one from o2 likes mods or admin come onto this site? sorry for all the q's


We do have site admin and moderators but your better trying to use the official avenues of contact. 

Message 7 of 15
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MI5
Level 94: Supreme
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Registered:
You might get Toby (O2 employed) but not until tomorrow. The mods don't work for O2 so they're no good to you. This isn't customer service I'm afraid mate.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 15
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Anonymous
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Sadly you're not the only one being on hold for ages. You will just have to keep trying.
Message 9 of 15
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Anonymous
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Just tried that form and that has also failed to send, apparent failed to open page...what is going on over there its a shambles!!

Thanks for all the suggestions though, very much appreciated

 

Message 10 of 15
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