Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
It seeems a few of us couldnt get onto community this morning as O2VM wanted to link my accounts. Bit stupid as I don't have any VM products. Normally I log on via PC. Click on sign in link to Community and voila I'm in. Not this morning. I was prese...
Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
I am trying to upgrade from a sim only contract to handset as my account says I can upgrade i try to but it says my order cant be completed I dont know if I have to wait 3 months as I only got the contract on the 15th April 2025
Last month I started a topic titled "Why is 5G not available on PAYG?"Unfortunately, the forum trolls and know alls hi-jacked it, and it was locked.Today, 1st July, I noticed that my phone is now showing that I'm getting 5G on my PAYG phone.I've open...
Hi all I placed an order with virgin for a o2 sim only but I keep getting a email saying my details are not complete and to call the virginmedia team .The number given is no longer in service . Have called virgin and used the bot but still not resolv...
Here's a story about a catch 22 situation. O2 user loses phone, orders a replacement SIM card. Then has to activate the card. BUT, it can't be done online. Because it can only be done via the MyO2 app. In order to login you need a confirmation code w...
So my 90 days is up and I can switch up, I've put the package together got to the send contract info and contract summary then get this messageI only have 3 other lines (4 including the one I'm trying to switch up) anybody have any ideas?
This isn't just O2 but it is a topic that is raised from time to time :- More London Underground tunnels get mobile coverage as rollout expandshttps://www.ianvisits.co.uk/articles/more-london-underground-tunnels-get-mobile-coverage-as-rollout-expands...
For information :- BRITS PUT SCROLLING BEFORE SPF: Startling Holiday Habits Revealed Ahead of Scorching Summer - Virgin Media O2https://news.virginmediao2.co.uk/brits-put-scrolling-before-spf/
I gentleman from 02 named Ramiryl has been absolutely amazing. He has helped me with a situation with kindness and patience. He is an amazing member of your staff.
