Terrible Customer Service

Anonymous · ‎30-11-2017

MI5 · ‎30-11-2017

All we can suggest is that you make a complaint.
Details on link
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎30-11-2017

Hi @Anonymous As this is a customer to customer forum there is very little we can do to advise you further...

You can only cancel as said. https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

You could also make a complaint here is you wish..https://www.o2.co.uk/how-to-complain

Veritas Numquam Perit