Just wasted 23 minutes of my life on the phone with someone from O2 support whom I could barely understand. I'm not trying to discriminate against people from other backgrounds; I myself am from a minority background. But it was an absolute struggle.
I received a call this morning offering me a discount, which sounded like a scam caller. I called O2 later to report the scam.
The person I spoke to the second time told me it wasn't a scam and then went through this process of offering me a discount on my plan. Could barely understand through a very heavy accent. After 20 minutes on this call I eventually worked out I was being offered a £1 per month discount. I appreciate she also put in a lot of work to try and sort out this special offer but I just had to end the call (after apologising profusely).
Completely not worth my time. And all this faffing about with a new SIM card and agreeing to terms over the phone. Who is this helping?
How do I opt out of more marketing calls from O2?
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