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Rubbish 4G Speeds

Anonymous
Not applicable

Has anyone else noticed ridiculously slow 4G speeds in central London?

 

This has been ongoing for a few months now, basically since I have been upgraded to a 20GB data p/m plan which raises the question of being throttled by the network.

 

The first two screenshots were taken in a park 5m between each other, the third was inside my building where I work. Notice how I have FULL 4G SIGNAL and these are the speeds I get on my handset.

 

Screenshot_20170822-124014.png

 

Screenshot_20170822-124546.png

 

Screenshot_20170822-125449.png

Message 1 of 40
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jonsie
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Message 11 of 40
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MI5
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Apparently been working on masts recently in this area though.

waterloo.PNG

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Message 12 of 40
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Anonymous
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I mean this hasn't been a recent thing, this has been going on for months and months. Only noticeable during peak times such as 8-9AM / 5-6PM when the station is packed which instantly lead me to believe the network can't handle the number of people trying to connect.

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MI5
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Quite likely....
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Message 14 of 40
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jonsie
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Usually the case in London unfortunately but you would think in the capital city (personally I think Manchester is the capital) that efforts would be concentrated on signal there especially with the droves of tourists coming due to the good exchange rates.  

Message 15 of 40
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Anonymous
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Going to be contacting them shortly for an answer on this throttling story, I think this will be the final straw with this network

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jonsie
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I would be trying a few payandgo sims from the various networks to see which provide the best signal for you. You would need to have an unlocked phone but it's worth the research. 

https://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-c...

Simplest way to unlock is to follow the link in My O2. 

Message 17 of 40
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Beenherebefore
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@Anonymous .........just a longshot....why not try an O2 PAYG SIM to test whether they are applying the same type of throttling in London as they are in mainland Europe.

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Message 18 of 40
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Anonymous
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Thanks for the info regarding unlocking the device off the network.

 

@Beenherebefore - Well I won't be able to test mainland Europe as I live in Wimbledon, London but when I travel this is something I could test lol

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Beenherebefore
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@Anonymous wrote:

 

@Beenherebefore - Well I won't be able to test mainland Europe as I live in Wimbledon, London but when I travel this is something I could test lol


No....I meant test the connection speed in London using an O2 PAYG as O2's contract customers in Europe have their connection throttled.

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Message 20 of 40
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