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Reporting fraudulent behaviour

Fraudprotect
Level 1: Joiner
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Registered:

I received the following text message from 07385 565227:

O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: [link removed for safety]

Please would someone let me know whether or not this is genuine. If it is not, please report this phone number for fraudulent action.

 

Message 1 of 8
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viridis
Level 56: Guvnor
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That looks very fake to me
Message 2 of 8
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viridis
Level 56: Guvnor
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That site is listed as malicious.
Confirmed fake phishing scam
Message 3 of 8
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O2Karl
O2 Support
O2 Support
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Registered:

Hi @Fraudprotect 

 

This is not real, thank you for flagging if you could forward the text message, including phone number or company name, to 7726.

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Message 4 of 8
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O2Sophie
O2 Support
O2 Support
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Hi, Fraudprotect,

Have a look in your myo2 app and check if your bill is paid or not. If you can't, give o2 customer services a call on 202 or 0344 809 0202, and they will be able to help you.

This guide will also help you in regards to possible phishing.

 

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

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Message 5 of 8
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Bambino
Level 84: Resplendent
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@Fraudprotect 

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Please remove the link in your post so no one accidentally clicks on it. Go to Options in the right hand corner of your post, then the drop down Edit Reply

I DO NOT WORK FOR O2



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Message 6 of 8
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LM26
Level 1: Joiner
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I have just received a similar message from 07586114583 askiing me to update my payment information via https://o2.uk.account43.com/?o2=2

Message 7 of 8
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O2Sophie
  • 234 Posts
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Hi, LM26,

It's a fishing scam. text the number to 7726.

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Message 8 of 8
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