O2 owe us nearly £700.00

[Raf19]

Same here! they owe me £930! and for 5 months calling and calling im told the complaint team will call me back re refund.. THEY NEVER DO!! this has happened to other people I .. did you get your money ? hope so 

[Cleoriff]

@Raf19 

This thread is over 5 years old. I doubt anyone will answer now

You need to contact Payment Management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am