Phone scam

Anonymous · ‎15-10-2013

Hi everyone, I just received a call from a number ending +9016. The lady knew my name and that my upgrade was due soon, and then asked my to confirm all my personal details - name, billing address etc, so she could access my account and give me information on my upgade options. Luckily I didn't give her any details as I have just checked with O2 and they confirmed this call did not come from them, so just beware of any calls you get like this. O2 said they always call from their customer service no: 0800 064 1087.

MI5 · ‎15-10-2013

Unfortunately happens all too often. Seems everyone is trying to scam you one way or another these days.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-10-2013

If you have a blocking call facility then add that number to stop future calls.

O2 do allow partners to call you etc but if there saying it's not one if them then you did well to not go ahead.

We've always said its best not to take up any mobile phone contract via a cold call.

Seems this number has popped up before in other forum threads.

http://community.o2.co.uk/t5/Discussions-Feedback/unbelievable-should-I-Complain/td-p/191199

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Call-from-0800-064-1087/td-p/192180

adamtemp64 · ‎15-10-2013

@bob the number the op was called by is not on your links but the number o2 advised them o2 use is?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎15-10-2013

@adam

Yes the links are to show the number O2 state is theirs and has been discussed on the forum in the past.

If the OP can include the full tel number of the dodgy call then more can be searched for.

perksie · ‎15-10-2013

Strange, I've never seen that number in the forum before.

The official O2 number of course, but you wouldn't want to block that would you?

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adamtemp64 · ‎15-10-2013

@bob searching the last 4 digits the op provided brings up a zero search i tried.

The official number we all know and is legit lbm marketing on behalf of o2

The op was not called by the legit number.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎15-10-2013

I'm aware they were not called by the legit number @adam.

And that's why I asked if the OP could include the FULL number we could go on more.