I took on a simplicity tariff. I specifically asked the girl if I would be held to a contract and she said NO. I have been with O2 for 20 years and never changed. There are 2 locations I cannot get a signal with O2. I am now being moved to one of these locations with my work. So I will not be able to use my mobile, which i use as part of my job also. I did not even consider this would pose a problem. I would just contact O2 and get my pac code to keep my number (which I have also had for 20 years, the same number) and change network. Who was I kidding!!!!!!!!! Lies, lies and more lies!!!!!!!!!!! I was told my contract did not end till October. What contract???????????????? Oh yes your in a contract to October and if you cancel you will be charged £135.00. Pick me up from the floor please!!!!!!!!!!! I am so, so angry. The fact that I cannot use my phone at work poses me a massive problem. I have 2 young kids. What if the school need me!!!!!!!!!!! The company is a joke, the advisors tell you what you want to hear just to get a sale and then it is too late once you realise. That is it I will never ever use O2 again. This is how a loyal customer is treated. My daughter is with O2 as well. Not for long!!!!!!!!!!!!!!
