cancel
Showing results for 
Search instead for 
Did you mean: 

O2 picture messaging

Anonymous
Not applicable

Hi,

 

I had an email from a number claiming to be O2 with t he following info..

 

Hello,

Here's a picture message you've been sent from ********553.

You can send a message back from your mobile phone. But don't reply to this
email.


Thanks,

O2

 

Is this legit????

 

Thanks

 

Message 1 of 12
17,413 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150581 Posts
  • 645 Topics
  • 28688 Solutions
Registered:
It is quite feasible to receive a text or email if an MMs delivery has failed. you can check if you have one aiting on line with the PIN received in the message https://mediamessaging.o2.co.uk/mms2legacy/dispatch.do?def=.login.page
If no PIN was received it probably isn't legit....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 12
16,916 Views
11 REPLIES 11

Anonymous
Not applicable
Hi

If it's from an unknown source best advice is to delete it.

Their is this O2 link to view messages too -> http://www.o2.co.uk/myo2/picturemessages
Message 2 of 12
17,022 Views

Anonymous
Not applicable

Thanks, its just my botfriend is in Thailand and he said earlier he'd try and send me a photo. It's in the email to download but it just doesn't seem legit! Could just be a coincedence I guess.. Cheers :slight_smile:

Message 3 of 12
17,002 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
O2 will never request you reply to a text via email.
Message 4 of 12
16,997 Views

Anonymous
Not applicable
Perhaps contact your boyfriend to ask him if the text is from him.

To be honest it's probably cheaper using email and you can send bigger files too.
Message 5 of 12
16,996 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
If that turns out to be legit, no wonder o2 customers fall victim to phishing scams...
Message 6 of 12
16,989 Views

Anonymous
Not applicable
I am aware of this facility for Vodafone customers but have not seen it for o2. If you are currently in an area where you are unable to download an mms (picture) then this is why it may go to an electronic account.

If unsure why not call customer service to check? No one would blame you for being cautious.
Message 7 of 12
16,962 Views

MI5
Level 94: Supreme
  • 150581 Posts
  • 645 Topics
  • 28688 Solutions
Registered:
It is quite feasible to receive a text or email if an MMs delivery has failed. you can check if you have one aiting on line with the PIN received in the message https://mediamessaging.o2.co.uk/mms2legacy/dispatch.do?def=.login.page
If no PIN was received it probably isn't legit....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 12
16,917 Views

Anonymous
Not applicable

It had no pin so I've left it. Thanks for your help guys :slight_smile:

Message 9 of 12
16,816 Views

MI5
Level 94: Supreme
  • 150581 Posts
  • 645 Topics
  • 28688 Solutions
Registered:
Very wise :wink:
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 12
16,813 Views