I am currently using O2 webmail. I switched over from O2 Broadband to Sky Broadband in November 2013 and the switchover terms clearly stated that I could continue to use my O2 webmail. I am pleased to say that everything has been running well, as expected. However, every time I do have a problem getting on to my O2 webmail there major trauma. I can't discuss the problem with SKY. Their technical advisers tell me they are not responsible for O2 Webmail. I can't easily discuss the problem with O2. Their technical advisers give me little help and say I should go back to SKY. Recently, I had trouble getting on to my O2 webmail. It turns out that the logging on procedure had slightly changed. I contacted both SKY and O2. As usual, I was given the runaround and wasted a great deal of time trying to resolve a simple problem. Are O2 going to help people in my situation? By the way, I do not have an O2 mobile phone. I am satisfied that the O2 webmail is working very well at the moment and I hope this continues. But I am interested if anyone else is having similar problems.
