Solved: O2 Boost Box, phone not working

Anonymous · ‎29-11-2012

Hi all,

We have a boost box in the office which works great, however since I upgraded to an iphone 5, and did the sim swap (same number) I no longer have any signal, we have tried turning both devices off and on again, but still no signal on my phone (others are fine). Any ideas or help would be much appreciated,

Many Thanks,

Tim

adamtemp64 · ‎29-11-2012

there was another thread along the same lines.

You need to talk to o2 and get the imei changed on the system it is not the sim but the imei that is used for authentication from what I have read

http://community.o2.co.uk/t5/Other-Devices-Nokia-Blackberry/o2-Boost-Box-and-iPhone-5/m-p/340720#M35... other thread

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

adamtemp64 · ‎29-11-2012

there was another thread along the same lines.

You need to talk to o2 and get the imei changed on the system it is not the sim but the imei that is used for authentication from what I have read

http://community.o2.co.uk/t5/Other-Devices-Nokia-Blackberry/o2-Boost-Box-and-iPhone-5/m-p/340720#M35... other thread

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services