Solved: O2 Abroad Receiving calls ?

Anonymous · ‎29-04-2016

As the new Roaming charges are coming in tomorrow, it dosent say whether we will still be charged for receiveing calls whilst abroad , it says receiving a call wont trigger the £1.99 daily charge, any one know if there will be a charge

MI5 · ‎29-04-2016

If it's in the EU it is now free to receive calls.

http://international.o2.co.uk/internationaltariffs/travelling_abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎29-04-2016

If it's in the EU it is now free to receive calls.

http://international.o2.co.uk/internationaltariffs/travelling_abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-04-2016

Yes free and not before time....

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adamtemp64 · ‎29-04-2016

http://www.o2.co.uk/international/travel/standard-charges As it will not trigger o2 travel rates then no charge in Europe as @MI5 says

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Cleoriff · ‎29-04-2016

Just to add...those new roaming charges were supposed to be active from yesterday....

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MI5 · ‎29-04-2016

They were.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-04-2016

Yes...but one poster here pointed out the old rates were still showing....(and the op of this thread thought they started tomorrow...so was just clarifying..)

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MI5 · ‎29-04-2016

It's been updated now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-04-2016

The new rates are now showing on the international pages.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎29-04-2016

Yep....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.