Number change

Sophie7 · ‎30-04-2020

How can I change my mobile number online? as they are only dealing with certain enquires over the phone right now

MI5 · ‎30-04-2020

You need to call customer service, just say anything to get through Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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O2Stacey · ‎30-04-2020

Hi @Sophie7

If you would like to transfer a number from another network or from pay as you go please follow the link and fill out the form. https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

If you just wanted to change your number and get a new one i believe this can only be done through phoning customer services on 202.

Hope this helps

Stacey