Not received a dispatch email.

Denise76 · ‎02-08-2022

Hi I’m just a bit curious as I’ve not received a dispatch email and the tracking for the progress of my item has not changed but I got a message from DHL saying they have my order, it’s not a scam message either. Does that mean everything’s okay and it’s just going a little slow?

MI5 · ‎02-08-2022

@Denise76

Dispatch emails are usually sent out the evening before the day of delivery so it may just be a bit slow updating and due anytime.

Either way, if the courier has your parcel you can track it with them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Denise76 · ‎02-08-2022

Yeah it’s due to be delivered tomorrow, probably is just a being slow but I was curious aha, thank you:)

MI5 · ‎02-08-2022

Good luck 😃

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.