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No emails

Anonymous
Not applicable
Come O2, PLEASE rectify. I too have no emails just messages saying my details are incorrect when clearly they ARE correct. I am NOT mistyping.
Please confirm they'll be up and running asap.
Message 1 of 59
6,967 Views
58 REPLIES 58

Anonymous
Not applicable

I've been unable to send or receive emails since yesterday at 13.30 !! Getting fed up with it now ! Get us back on-line ! Nobody at o2 seems to care !

Message 2 of 59
4,041 Views

Anonymous
Not applicable

Suddently I have no emails what can be done to rectify this?

Message 3 of 59
4,021 Views

Anonymous
Not applicable
Same here, no emails since yesterday afternoon. Now it appears that this is a deliberate act by O2 - cutting off email service with no prior warning - not professional and certainly not good business sense. And you can't get anyone to help from O2, Sky, even staff in O2 stores are embarrassed by it. No wonder they are losing customers.
Message 4 of 59
3,972 Views

Anonymous
Not applicable
NO EMAILS SINCE YESTERDAY LUNCHTIME this is not good enough there's no information both myself and my wife WHATS GOING ON ?
Message 5 of 59
3,965 Views

Cleoriff
  • 127857 Posts
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Registered:

Hi All

This is a customer to customer forum and no-one from O2 will respond to your posts here. People on Twitter are complaining about the same issue as yourselves.

All we know for sure is a signing in issue failure occurred with O2 yesterday It affected the Forum, MyO2 and Emails. The first two were resolved at at 23.00 last night and they are obviously still working on the email issue

Veritas Numquam Perit

Girl in a jacket
Message 6 of 59
3,959 Views

Anonymous
Not applicable

Having the same problem since yesterday.  Spoke to Sky who said it was an O2 problem as I have an O2 email address.  Managed to get through to O2 Customer Services on the phone who confirm there are server issues and maintenance is currently taking place.  They cannot tell me how long it will take.  No consolation to those of us relying on email for business etc.

Message 7 of 59
3,947 Views

Cleoriff
Level 94: Supreme
  • 127857 Posts
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Registered:

Note to regular posters. Currently 5 threads on emails running. I have asked for them to be amalgamated..

Veritas Numquam Perit

Girl in a jacket
Message 8 of 59
3,944 Views

Anonymous
Not applicable

I have had no access to the O2 server for emails on my iphone, ipod or PC since 13.30 yesterday. There are very long queues on the Customer Services phone number and the Live Chat facility is not operating. What is going on? What are customers supposed to do, other than thinking of changing supplier?

Message 9 of 59
3,891 Views

Anonymous
Not applicable

No emails for me either since 11am yesterday. REALLY angry as work from home, so NEED emails to work.

Despite fact that Sky now owns O2 broadband, Sky won't take responsibility for emails. What's going on?! Why will no one help us? Why has nothing been done in 24 hours?

Message 10 of 59
3,848 Views