on 15-08-2015 09:04
on 15-08-2015 09:04
on 15-08-2015 09:14
on 15-08-2015 09:14
I've been unable to send or receive emails since yesterday at 13.30 !! Getting fed up with it now ! Get us back on-line ! Nobody at o2 seems to care !
on 15-08-2015 09:15
on 15-08-2015 09:15
Suddently I have no emails what can be done to rectify this?
on 15-08-2015 09:20
on 15-08-2015 09:20
on 15-08-2015 09:21
on 15-08-2015 09:21
on 15-08-2015 09:21
on 15-08-2015 09:21
Hi All
This is a customer to customer forum and no-one from O2 will respond to your posts here. People on Twitter are complaining about the same issue as yourselves.
All we know for sure is a signing in issue failure occurred with O2 yesterday It affected the Forum, MyO2 and Emails. The first two were resolved at at 23.00 last night and they are obviously still working on the email issue
Veritas Numquam Perit
on 15-08-2015 09:23
on 15-08-2015 09:23
Having the same problem since yesterday. Spoke to Sky who said it was an O2 problem as I have an O2 email address. Managed to get through to O2 Customer Services on the phone who confirm there are server issues and maintenance is currently taking place. They cannot tell me how long it will take. No consolation to those of us relying on email for business etc.
on 15-08-2015 09:23
on 15-08-2015 09:23
Note to regular posters. Currently 5 threads on emails running. I have asked for them to be amalgamated..
Veritas Numquam Perit
on 15-08-2015 09:29
on 15-08-2015 09:29
I have had no access to the O2 server for emails on my iphone, ipod or PC since 13.30 yesterday. There are very long queues on the Customer Services phone number and the Live Chat facility is not operating. What is going on? What are customers supposed to do, other than thinking of changing supplier?
on 15-08-2015 09:32
on 15-08-2015 09:32
No emails for me either since 11am yesterday. REALLY angry as work from home, so NEED emails to work.
Despite fact that Sky now owns O2 broadband, Sky won't take responsibility for emails. What's going on?! Why will no one help us? Why has nothing been done in 24 hours?