No 3G support for HTC HERO??!!!

[Anonymous]

####

Just bought a brand new HTC Hero, unlocked in white and am being told by O2 that they do not directly support this phone so I cant get 3G at all unless I some how get the settings from HTC themselves!!??

####

[Anonymous]

Thank you for these details, they were extremely useful.

Okay, so i have added these two APNs and they show up okay.. Only the first one has a green dot next to it though, why is this? Does it chose one automatically? I cant seem to select both or even change which one has a green dot next to it. When using the internet it does so using GPRS. Phone is the N1.

Thanks.

[Anonymous]

Thank you for these details, they were extremely useful.
Okay, so i have added these two APNs and they show up okay.. Only the first one has a green dot next to it though, why is this? Does it chose one automatically? I cant seem to select both or even change which one has a green dot next to it. When using the internet it does so using GPRS. Phone is the N1.
Thanks.

Mine's the same.

A green dot next to mobileweb - but it uses the web fine, and is 3g (I get a 3G indicator on the top of the screen)

Only issue I have is with MMS - it won't send the message - the little red clock icon stays next to it permanently and it never gets sent.

[Anonymous]

Thank you for these details, they were extremely useful.
Okay, so i have added these two APNs and they show up okay.. Only the first one has a green dot next to it though, why is this? Does it chose one automatically? I cant seem to select both or even change which one has a green dot next to it. When using the internet it does so using GPRS. Phone is the N1.
Thanks.

Mine's the same.
A green dot next to mobileweb - but it uses the web fine, and is 3g (I get a 3G indicator on the top of the screen)
Only issue I have is with MMS - it won't send the message - the little red clock icon stays next to it permanently and it never gets sent.

I had that problem, I deleted and re-entered the settings for MMS and it now seems to work.

The MMS settings I have configured on my N1 are:

Name: O2 MMS
APN: wap.o2.co.uk
Proxy: http://wap.o2.co.uk
Port: 9201
Username: o2wap
Password: password
Server: http://mmsc.mms.o2.co.uk:8002
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS Proxy: 193.113.200.195
MMS Port: 8080
MCC: 234
MNC: 10
APN type: mms

(Updated to include MMS proxy)

[Anonymous]

Tried. Thanks for the advice, but still the same red clock icon.

Do you have anything in the MMS Proxy box?

I suspect this is an o2 issues, as they've messed up with MMS for ages now.

[Anonymous]

Is there a reason why i can only get GPRS and not anything faster?

Thanks.

[Anonymous]

Tried. Thanks for the advice, but still the same red clock icon.
Do you have anything in the MMS Proxy box?

You're right, my mistake. It's 193.113.200.195. I've updated my earlier post.

[Anonymous]

This is driving me insane,
Tried these settings but just cant get Picture messages to download.

When i get a picture message, I get a button to click to download.
But it fails every time.

"Download of(subject)from(contact)was unsuccessful"

Have re-entered the settings a million times, and tried a couple of variants I've found on the net to no avail

Everything else on the phone works perfectly.

Getting very frustrated.

[Anonymous]

oh its a Nexus One btw

Should there be a little green active dot next to both APNs , web and MMs?

there is on next to web....

[Anonymous]

Not working for me either.. Do you have to put in the MMS settings? I don't care about MMS so haven't configured it. The web works but only ever connects with GPRS and really slow at that..

Btw, I have O2 Simplicity 20

[Anonymous]

having 2 apn set up did not work for me so after a lot of playing around these are the settings that work for me.internet and sending and receiving mms all work. NAME O2 UK Postpay
APN wap.o2.co.uk
PROXY
PORT
USERNAME O2wap
PASSWORD password
SERVER http://mmsc.mms.o2.co.uk:8002
MMSC http://mmsc.mms.o2.co.uk:8002
MMS PROXY 193.113.200.195
MMS PORT 8080
MCC 234
MNC 10
APN TYPE