New Phishing email flying about - Be Careful.

[Anonymous]

Be careful of this email doing the rounds now, O2 will never ask you to verify your account this way. The site below is the link in the email below.

(edited email link)

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Email just received:

• O2 service update‏

19:29

<div ""="" id="mp0_recip" class="ReadMsgTo">

From:	o2shop (o2shop@o2mail.co.uk)
Sent:	07 November 2012 19:29:55
To:

Dear customer,
 

Now that our full network service has resumed, We want to restore customer confidence and trust. An extra security server has been installed to avoid any future network disruption, visit  to cover your account.

Regards

The o2 Team

************************************************************

O2 Customer Service

Please note that this email has been sent to you from an unmonitored email account so we will not be able to respond to any replies to it. If you need more help, please visit our online Help Centre at www.o2.co.uk/help

Telefуnica UK Limited, Registered Office 260 Bath Road, Slough, SL1 4DX.
Registered in England and Wales No. 1743099.

************************************************************

[Toby]

Jayz_Beast,

I've sent you a private message

[Anonymous]

Thanks toby, emailed o2 making them aware. I tried to look for sending a message to them last night but could not find anything where to send so I thought I try the forums. They should have some kind a link to report it. They probably do but think it well hidden. o2 website is not user friendly.

[Liquid]

Agreed^^

[perksie]

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@Anonymous wrote:

Thanks toby, emailed o2 making them aware. I tried to look for sending a message to them last night but could not find anything where to send so I thought I try the forums. They should have some kind a link to report it. They probably do but think it well hidden. o2 website is not user friendly.

---

You are so right, I have been lobbying for four years now, but it's getting worse, reporting anything through the Community team is the only realistic way of getting heard.

[Liquid]

Might be time to organise a sweep of the website between us. Compile a large list of dead links and so on.

Then if Toby and Leonard agree they can forward it for attention:)

[perksie]

You can use the form here (when it works), but often it gets you nowhere:

http://www.o2.co.uk/abouto2/webfeedbackform

[jonsie]

I long since gave up on the web form, used it a few times but it's totally frustrating when you get the error page after submitting.

[perksie]

Even if it does work, I don't think I've ever had what I would call a result from it.

Without an acknowledgement, or some feedback response you just feel you are wasting your time.

[Toby]

Thanks for the feedback on the site usability guys, you can send me a private message any time with pages where you had difficulty.

I'm glad you feel that this community is a good place to let us know

Toby