Solved: Money taken from me - Page 2

NathanKenneford · ‎01-10-2016

I placed a order for a phone. Upfront fee was £59.99. I went through with my details etc and wasn't accepted yet the £59.99 was still taken from my account? Why take my money when I've not been accepted? When will I get this back please?

adamtemp64 · ‎02-10-2016

@NathanKenneford wrote:
Thanks. Still stupid that they take my money before I've even made the order.

It is called pre authorisation https://en.wikipedia.org/wiki/Authorization_hold You will get the money back

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jonsie · ‎02-10-2016

If the OP wasn't willing to listen to good correct advice I am at a loss as to why he marked the exact same explanation as the solution??

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