Solved: Microphone Problems

Anonymous · ‎25-10-2014

I can hear when people call me but they can't hear me, like wise I call people and I can hear them but they can't hear me!!! Help!!

MI5 · ‎25-10-2014

Make an appointment with Apple to get it checked out http://concierge.apple.com/reservation/gb/en/techsupport/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎25-10-2014

What phone do you have. have you tried the obvious such as dirt in the speaker, cover or screen protector over the microphone.

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MI5 · ‎25-10-2014

Worst case your phone is faulty.
Is it under warranty?
What phone is it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-10-2014

5s

MI5 · ‎25-10-2014

Make an appointment with Apple to get it checked out http://concierge.apple.com/reservation/gb/en/techsupport/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-10-2014

Try holding the sleep / wake button and home button until the apple logo appears and let go. The iphone will reset.

If that does not help then seek assistance at the Apple Store as indicated.