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Anonymous · ‎06-11-2013

I'm fairly new to O2 and the O2 Community. Reading through new (6 Nov 13) and slightly older articles on the O2 Community pages, I get the impression that some people are not too keen on using Live Chat. I've contacted O2's Live Chat twice on minor matters and came away satisfied.

I feel a live chat in general is better insofar as there is less of dialect/accent problem than would be if talking via phone to a call centre in, say, India.

Cleoriff · ‎14-06-2015

Hi @Anonymous

In case you thought this is live chat...it's a customer to customer forum

http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎14-06-2015

Try a manual network selection.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.