12-01-2015 16:18
12-01-2015 16:18
06-07-2015 20:25
06-07-2015 20:31
06-07-2015 20:31
06-07-2015 20:35
06-07-2015 20:35
06-07-2015 20:35
06-07-2015 20:35
07-07-2015 05:04
07-07-2015 05:04
Surely common sense isn't that lacking in O2? Absolutely disgraceful. £28 is a big joke (where did the imbecile pluck that figure from?) and expecting you to stump up a £100 for something that should rightfully have been free all those long months ago is astonishing. I would want speaker free immediately if in stock PLUS a large credit on my account for the hassle and stress in chasing this up.
Hope your email does the trick and someone with a modicum of the brain they were born with gets to read it.
07-07-2015 20:22
thanks for the helps guys
yeah i got my phone in december and started to chase in january. i have been on the chat thing 10 times about this and now made 7 phones calla about it. they got the £28 because thats how much my bill is.
funny thing is i phoned up yesterday to see if i could lower my tariff and they said no but offered me a higer one!!.
when i was speaking to the woman yesterday who said she was the team leader she really couldnt giveme any answers at all she just kept trying to read off T+Cs. And then they kept offering me those two deals. I told them stright that the deals are just a slap in the face and the fact you think taking more money it a good deal just shows what a joke this comapny has become.
I also said about this topic and that other people have had this issuse. she didnt know what to say.
i just said look imo o2 owe me £199.99, now she is passing it on to the higher people whoever that it, now i gotta wait for them to get in touch with me
07-07-2015 20:26
07-07-2015 20:26
I hope this gets sorted for you.