Iphone 15 upgrade
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on 15-09-2023 18:36
I have not been able to upgrade online today as when I get to the checkout the app fails, I have now had a message saying sorry to see your going as you've cancelled your account, which I have not. If I keep trying to checkout this will affect my credit score . I have spent 4 hours on the phone today and keep getting cut off after approx. 1 hour
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on 15-09-2023 18:54
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on 15-09-2023 18:54
Unfortunately this is a customer to customer forum, so the only thing we can suggest is call tomorrow around 8am and you should get through to someone.
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 23-09-2023 00:03
I am leaving this ****** company they lied to me they said I can go to the store on launch day and get the iPhone 15 pro max they lied then the ******ing ****** tried getting me to take out a new contract I said to the ****** no I am cancelling my contract because why should I take a new contract out when I already got one and I am trying to swap never join this ****** company again no respect for there customers barsted
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on 23-09-2023 00:39
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on 23-09-2023 12:07
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on 23-09-2023 12:07
Is a visit to an O2 retail store a possibility in your location ? I am sure they would be glad to see you !
Having said that, I passed an O2 retail store at 8.55am this (Saturday) morning and there was a queue waiting for it to open. I actually feel that the stores are a really useful facility for O2 customers, so it is good to see customers' utilising them !
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on 23-09-2023 12:16
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on 23-09-2023 12:16
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on 23-09-2023 12:22
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on 23-09-2023 12:22
lol the gaps are there because I have sworn at them because they have lied to me
- 11146 Posts
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on 23-09-2023 15:07
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on 23-09-2023 15:07