I've paid my bill and been cut off.
on 28-08-2015 09:14
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-08-2015 09:14
Hi, as the title suggests.
I've paid my bill and I've been cut off. I can't even ring O2's numbers as their text messages suggest to ring ...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-08-2015 09:20
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-08-2015 09:23
Or use live chat?
iPad 9th Gen,
Apple Watch Ultra,
,Airpod Pro,
Apple TV 4K,
Apple TV HD,
HomePods,
on 28-08-2015 09:26
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-08-2015 09:26
Slight problem, I don't have a landline.
And their chat is always 'busy'..
- 152051 Posts
- 651 Topics
- 28916 Solutions
on 28-08-2015 09:30
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-08-2015 09:30
Then, set up a direct debit so your bills are paid on time automatically and you won't get cut off again.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 128283 Posts
- 835 Topics
- 7590 Solutions
on 28-08-2015 09:31
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-08-2015 09:31
Then you will probably have to borrow someone elses phone to make the call.
O2 don't have an email address so the contact us link you have been given is the only way sadly
Veritas Numquam Perit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-08-2015 09:45
Quick to jump to assumptions, I already pay by DD, on time.
- 152051 Posts
- 651 Topics
- 28916 Solutions
on 28-08-2015 09:50
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-08-2015 09:50
Was there an issue with your bank then?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-08-2015 09:51
I'm paying off my contract and moving on, it's so hard to communicate with O2; completely their side of the communication problems.
I'm appaulled that I'm sent a random text message yesterday at 10:08am, telling I'm going to be cut off if I don't pay my bill - when I've paid my bill beforehand and check this around 10:15am.
Tried using the numbers they've given me in the text message and they've already decided to cut me off straight after sending the text message ...
Fantastic service there.
- 152051 Posts
- 651 Topics
- 28916 Solutions
on 28-08-2015 09:52
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-08-2015 09:52
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.