Useless chat, useless comapany , incompetent, amateurish, unprofessional, unskilled, stupid and the worst one I have ever experienced..
Since a week, I have no access to my eSIM, I hearing from the chat that they sorry, and 5-10 days, or it will be today, or some specyfic time tomorrow.. But non of this BS is true..
I need my number, cuz most of my daily apps need to be activated by seciurity SMS message on my new Phone, but it's imossible without SIM..
The good thing was that ma Old physical SIM was working in one way, so I had data and I was able to make a Call, but no incoming calls or msgs.. But they decided to take this last resort from me, and leaves me without ANYTHING..
Now I had to send my Old phone, due to time line for sending back after O2 Switch Up, and this Old phone was the only one way to get in touch with O2 chat, cuz any webside trasnfering me to MyO2 app, so I can't Call them or Chat with them..
Now, I have no idea when they gonna activate it, it can take even a month in that case, basing how slow they are working.. and then when I ask for a physical SIM card, cuz I don't wanna go thrugh this ******e ever again, It will took another month to transfer eSim to the SIM...
A whole week with soo much pain in the ass..
O2 ?? Never freaking againg...
