Solved: How do i access my private message

Anonymous · ‎10-05-2014

Hi
I received an e-mail saying I have a private message on this forum.
It says to read it there will be a flashing icon on the top right of the page. I have to click on this but I cannot find this icon.
Can anyone help

Anonymous · ‎10-05-2014

You have to hit it dead on.

Try logging out and shutting down the page and open the forum back up and log back in.

Or follow the pm from the e mail link as mi5 said.

I've sent you a test Private Message.

Anonymous · ‎10-05-2014

Hi

If you have a pm the envelope next to Unread Posts will tell you by saying 1 unread

Top right hand corner.

jonsie · ‎10-05-2014

The envelope doesn't flash now but it is located at the top of the forum page next to the Unread Posts link.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎10-05-2014

If in mobile version on your phone it's the object in the top right corner looking like the head and shoulders of a person.

MI5 · ‎10-05-2014

~~You can click the link directly from the email.~~

Edit: Forget that idea, I was thinking of different forum, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-05-2014

I have the icon which says 1 unread. When I press this it just shows me all my previous posts

Anonymous · ‎10-05-2014

You have to hit it dead on.

Try logging out and shutting down the page and open the forum back up and log back in.

Or follow the pm from the e mail link as mi5 said.

I've sent you a test Private Message.

Anonymous · ‎10-05-2014

I don't know why they took away the flashing envelope it was much easier to see before

Anonymous · ‎11-05-2014

One of the many 'improvements'

MI5 · ‎11-05-2014

If it wasnt for the email I think I'd miss 90% of my pm's now.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.