cancel
Showing results for 
Search instead for 
Did you mean: 

Gmail on mobile queries

Cleoriff
Level 94: Supreme
  • 125617 Posts
  • 829 Topics
  • 7546 Solutions
Registered:

I have Gmail on my mobile and use it only to get emails from O2 (to topics I have posted on)

Up till yesterday morning all working fine. It's still working now but emails are coming in with a changed format

 

For instance....yesterday morning my emails were displayed like this...

Normal/Usual format

 

From yesterday afternoon they changed to this....

 

 

So when I investigated this red question mark this is what it told me...

 

 

Totally confused by this. I have been using Gmail for O2 notifications since last November with absolutely no issues....so why now am I being presented with a question mark as if gmail is no longer recognising O2 as a genuine site?

Veritas Numquam Perit

Girl in a jacket
Message 1 of 14
3,060 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 148745 Posts
  • 640 Topics
  • 28439 Solutions
Registered:
You asked weeks ago about you noticing an exclamation mark against o2 emails in gmail. It's just an extension of the same.
You can mark the domain as trusted and it will stop but as with all changes it will take a while for the servers to learn the changes.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 14
2,701 Views
13 REPLIES 13

Beenherebefore
Level 32: Blockbuster         
  • 5063 Posts
  • 113 Topics
  • 12 Solutions
Registered:
Yet another glitch in an O2 system....at least you're still receiving them.
"My life is a facsimile of a sham"
Message 2 of 14
2,758 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Same here,
I'm thinking it's just a security feature within Gmail so people can identify junk, unfortunately tho, the same system cannot identify the original sender?
Maybe @Toby can see if anything has changed o2's end
Message 3 of 14
2,757 Views

MI5
Level 94: Supreme
  • 148745 Posts
  • 640 Topics
  • 28439 Solutions
Registered:
It's been like this for ages for me.
It's just part of gmails spam filtering system.
No need for any mass panic.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 14
2,755 Views

Cleoriff
Level 94: Supreme
  • 125617 Posts
  • 829 Topics
  • 7546 Solutions
Registered:

I wasn't panicking (much) Fear

I just thought it strange that it started to happen yesterday afternoon when up till then it had been fine. Also.... many of you will know I lost all emails from O2 when I was relying on Bt Internet to receive them.... that was the reason I changed to Gmail. I hoped it wasn't pre-empting another 'emails linked to O2 disaster'....

Veritas Numquam Perit

Girl in a jacket
Message 5 of 14
2,738 Views

jonsie
Level 94: Supreme
  • 93894 Posts
  • 610 Topics
  • 7017 Solutions
Registered:

Is this just since GMail updated the other day?

I use a throwaway yahoo address for the community so haven't noticed any difference.

Message 6 of 14
2,735 Views

Cleoriff
Level 94: Supreme
  • 125617 Posts
  • 829 Topics
  • 7546 Solutions
Registered:

@jonsie wrote:

Is this just since GMail updated the other day?

I use a throwaway yahoo address for the community so haven't noticed any difference.


Never noticed it updating @jonsie. Just a bit weird it was the same as always yesterday morning then changed in the afternoon?....As I say the emails are still coming in so no problem really...other that gmail isn't recognising O2 as authenticLOL

Veritas Numquam Perit

Girl in a jacket
Message 7 of 14
2,730 Views

jonsie
Level 94: Supreme
  • 93894 Posts
  • 610 Topics
  • 7017 Solutions
Registered:

Cleoriff
Level 94: Supreme
  • 125617 Posts
  • 829 Topics
  • 7546 Solutions
Registered:

@jonsie wrote:

Mnnn, the update was yesterday....


Just to show how erratic/inconsistent it is...I have just screenshot this. Some it likes...others it doesn't...

Veritas Numquam Perit

Girl in a jacket
Message 9 of 14
2,720 Views

MI5
Level 94: Supreme
  • 148745 Posts
  • 640 Topics
  • 28439 Solutions
Registered:
You asked weeks ago about you noticing an exclamation mark against o2 emails in gmail. It's just an extension of the same.
You can mark the domain as trusted and it will stop but as with all changes it will take a while for the servers to learn the changes.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 14
2,702 Views