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Frustrated with O2

Tijuana
Level 1: Joiner
  • 1 Posts
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Registered:

I am having a mare with O2. 

I have had no service at all since Friday and cannot even receive incoming calls.

 

O2 advise system error, nobody knows why nor can fix it. Instead I am told to wait up to 10 days for the outcome of an investigation.

 

In addition, customer service has been horrendous.

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Enlli
Level 67: Unsung hero
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Registered:

Assume you have checked for outages

Guide: Is the network down for me or everyone? 

However, if it is an account problem you will need to persist with O2 as there is nothing we can do here

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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